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Pricing

Servaton fees and provider costs—shown separately.

Choose a Servaton platform plan and onboarding scope. Your business owns and funds its connected Twilio and Retell accounts, so those providers bill phone, messaging, and AI voice usage directly.

Essentials

A focused receptionist workspace for one local operation.

$199/ month
One-time onboarding — $499
  • 3 team users
  • 1 business location
  • Core receptionist workflows
  • Customer-owned Twilio and Retell connections
  • Provider usage visibility
  • Basic analytics
  • 30-day conversation retention
Book an Essentials demo
Most popular
Growth

More capacity, reporting, and one configurable operations module.

$399/ month
One-time onboarding — $999
  • 10 team users
  • Advanced workflows and reporting
  • One configurable industry-operations module
  • Customer-owned Twilio and Retell connections
  • Provider usage visibility
  • 90-day conversation retention
Book a Growth demo
Scale

Higher capacity and deeper operating tools for an established team.

$799/ month
One-time onboarding — $1,999
  • 25 team users
  • Advanced workflows and reporting
  • Industry-specific operations tools
  • Customer-owned Twilio and Retell connections
  • Provider usage visibility
  • Priority launch and support
  • 365-day conversation retention
Book a Scale consultation

Included in onboarding

A reviewed path to launch.

  • Business and knowledge-base configuration
  • Call-flow and escalation setup
  • Workflow configuration and testing
  • Team orientation and launch support

Customer-owned provider billing

Two relationships. Clear responsibility.

Servaton subscription
Paid to Servaton for the platform, configured workflows, reporting, support, and the agreed onboarding scope.
Twilio account
Owned and funded by your business. Twilio bills your phone numbers, calling, and messaging usage directly.
Retell AI account
Owned and funded by your business. Retell bills AI voice usage directly under its current pricing and terms.
Provider overages
Provider usage and overages remain between your business and the provider. Servaton does not add a carrier or AI-usage markup.
Account control
Your business keeps control of its provider accounts and connects dedicated credentials to Servaton during assisted onboarding.
Custom implementation
Unusually complex integrations or custom engineering receive a separate written Servaton quote before work begins.

Your Servaton plan is not a provider bundle.

Twilio and Retell pricing can change independently and remains subject to each provider's terms. Servaton does not currently rebill or mark up those charges. Taxes, custom engineering, and the final implementation scope are confirmed in writing before activation.